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Fenix 3 HR shows Not Compatible when downloading workouts from Connect Mobile

Up until about 2 weeks ago I was able to download workouts from Garmin Connect mobile App on my iPhone to my Fenix 3 HR. Now when I try and download workouts the Fenix 3 HR shows under "Not Compatible" devices. Tried both run and swim workouts. I can download workouts if I directly connect the watch to a PC and use Garmin Express. Have gone through a SW update on the watch and a couple of updates for Connect but still have the same issue. Syncing of activities still seems to work.

Fenix 3 HR running version 4.70,
Connect mobile App version 4.1.5.1
iOS 11.1.1
iPhone 8

0 debean over 7 years ago

I now have exactly the same problem with a Forerunner 920xt. I have been in touch with garmin helpdesk. I sent them a description of the problem with screem dumps etc. Firstly they replied telling me to reinstall all garmin sw on my pc. When I pointed out that it was not exactly relevant they told me to call a premium line! ???????????? #notimpressedgarmin