Mobile Apps & Web

Garmin Connect Mobile iOS Sync problem

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Sync problem

Former Member over 7 years ago

iphone 6 Plus running 0S 10. Have not been able to sync with mobile app since the Oct update to the app. Still able to sync via garmin express on my iMac at home

0 Former Member over 7 years ago

Probably not the same Garmin which tries to be paired?
I have a FR235 and it is not working.
At least, someone from Garmin should state or admit they have problems and ask us to wait...

0 dash1e over 7 years ago

Same problem after update to iOS 11 (and the latest iOS 11.0.2), both Fenix 3 and Edge 1030 continue to have sync problems and often I have strange sync issues. Before, when I was using iOS 10.x everything was working well!

0 Former Member over 7 years ago

October 7th update seems to have corrected the problem as I can now sync my vivofit 3.

0 erhancetin over 7 years ago

Same Issue here,
F5 + iphone 7 + IOS 11

0 Former Member over 7 years ago

For sure the problem is not yet fixed.
Frustrating is that Garmin is in silence mode.

0 dash1e over 7 years ago

I called the support this morning and they confirmed that there is an issue open about incompatibility with iOS 11

0 Former Member over 7 years ago

Thank you! At least one good news! They are aware about the issue...

0 Former Member over 7 years ago

For vivofit3 on iphone 6 I was having the same issue. I downloaded the update to the app that Garmin claimed was fixed, but couldn't get my device to connect or pair. Finally, deleted the app entirely, then re-downloaded and it worked. If you're having problems, maybe try that.

0 Former Member over 7 years ago

Nope. Note even now, with 3.22.4. Looks like they are doing watch by watch.. until they will succeed to pair all their devices. ;)
Pairing failed also, on FR235...

0 rosec2 over 7 years ago

I'm having the same issue with my 235 but find if I reboot both phone and watch I can get them to do a one time synch (they then lose connectivity again but at least I can upload!)