Since I updated to iOS 11, Garmin Connect Mobile no longer syncs with my Garmin Fenix 5S automatically via Bluetooth. I need to open the GC Connect App, and them manually click on the sync button (or do the same on my watch).
Me too... iPhone 6S IOS 11.2.1 and Fenix 3 HR running 4.70,using Garmin Connect app 4.1.5.1. This has been happening for a while, but more recently even turning off and restarting everything - including reinstalling the app - fails to work. It now tells me the phone and watch are connected, and will send email notifications etc to the watch, but wont sync my phone GPS info with Garmin Connect. It starts as though it will sync, then stops after a few seconds, with nothing transferred. Bummer!
Oh dear (or something) by Fenix 5 stopped synching with my iPhone SE using iOS 11.2.2 (its been working perfectly for 4-5 weeks). I tried all the usual stuff like trying to pair etc no joy then deleted the GC app on my phone and reloaded. it still won\t connect? Any suggestions please?
It's happening with the Edge 820 as well. The Garmin is clearly connected via BT to the iPhone, yet GC cannot see the device and complains BlueTooth is turned off. Sometimes it works but most times it does not.
iPhone 7+ iOS 11.2.2 Edge 820
The really funny thing about this is I leave WiFi on, on my Garmin now. So when I get home from a ride, it uploads the ride through the WiFi network instead of synching through the iPhone and GC then notifies me of the new activity.
I believe it is a problem with GC (the app) and BT on the iPhone with iOS 11. Something is blocking access for the app and it is very possibly the fault of iOS not Garmin.
I managed to fix it by deleting the app, re-loading the app, and re-synching. I found turning off the WiFi connection seems to help with making the BT GC connection. The one issue of deleting the app is that you loose all your data (as stored via the app) yet my website GC account retains all my data! Weird!
I have had my Fenix 3 for more than two years, it has been the best Garmin device I have ever owned (except I needed to replace ad dead one once). Last months I am mostly unable to communicate between iPhone X and Fenix 3. Phone says connected in Bluetooth settings, Fenix 3 even says Connected when rebooting it but nothing inside Garmin Connect.
I bought the watch and thought I got something well designed, it turns out not doing the basic update automatically. Most of the time the weather information is not available, and after a sport activity it won't sync until I do it manually from the phone (iPhone 8 Plus, iOS 11).
In the future I am definitely going to Apple Watch, no reason to get a smart watch that is dumb.
I use the Fenix 5x and up to last week all was Hunky Dory with the app, however now the "My Device" screen is firmly parked just out of sight at the bottom of the screen & the app hasn't synced for 4 days now. It seems ridiculous that this app has constant problems.
I'm having the same issue now, I've had no problems for the past 3 months. I still receive smart notifications, but when I hit sync – nothing happens. Looking in the sync log, it appears that device connects, but no data is transferred.
Garmin Forerunner 235. New as of Friday. Updated to version 7.60
Iphone 6. IOS is up to date.
Garmin Connect.
Watch is connected. Apps and faces installed no problem. Messages from phone to watch come through ok. However, nothing is going back from the watch to the App. Syncing manually does nothing. No data.
No sleep, steps or any activities are syncing back to the App. After 1.5 hrs on the phone this morning to Garmin Support I'm no further. Very disappointed so far. Tempted to send the watch back as it doesn't do what it says on the tin.
