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Garmin Connect Sync on iOS 11

Since I updated to iOS 11, Garmin Connect Mobile no longer syncs with my Garmin Fenix 5S automatically via Bluetooth. I need to open the GC Connect App, and them manually click on the sync button (or do the same on my watch).
  • Former Member
    0 Former Member over 7 years ago
    iOS 11.0.3 solved the issue for my iPhone6s and Forerunner 735XT
  • Has anyone tried the new 11.0.3 update to see if that solves it - reluctant to be the first user!


    For now it seems to be working fine, am holding my breath though. Also had a nice email conversation with the Dutch support team about these issues, they suggested the standard approach for resetting, removing and re-adding the devices, to which I replied that this has all been done without resolution. Also sent them the links to most of the topics on this very forum to show what the user community is already attempting, but haven't heard back from them as of yet.

    Used to post under Muddy_Ed btw...but somehow my nickname changed to Fendy (with which I was registered earlier)
  • Yep, what I was afraid of, somehow it's back to usual , no autosync and no smart notifications on 11.0.3.
  • I emailed Garmin Support last weekend and still haven't received an acknowledgement or response. I also upgraded to iOS 11.0.3 and the problem persists. Syncing is very sketchy and hit/miss. This morning, I had to turn my phone off/on to get Garmin Connect to sync.
  • I have been running iOS 11 since the betas and it stopped working properly as soon as I got iOS 11. I am currently running the current public beta and smart notifications have stopped working too.
  • Former Member
    0 Former Member over 7 years ago
    11.0.3 no improvement.

    iphone 8 Plus
    vivosmart 3
  • Same issue here - 7 Plus with F3 HR. I am installing IOS 11.03 now to see if it makes much difference. This was a regular problem with my Android phone as well - I was hoping that Connect Mobile for IOS would be an improvement connectivity-wise.
  • iOS 11.0.3 on iPhone SE with Forerunner 235 hasn?t worked since iOS 11 upgrade. Tried everything on this list. Keen for a fix Garmin.
  • Former Member
    0 Former Member over 7 years ago
    I had the same problem. I have a Fenix 5 and Iphone 6S. as soon as I upgraded ti iOS11 my Fenix would not pair. I resolved it as follows:

    Fenix 5 7 iOS 11 solution

    (1) On Fenix 5
    - Hold down Light button (1), goto controls menu
    - Power off
    - Power on
    - Hold down (1), goto controls menu
    - select green phone icon to disconnect from phone
    (2) On iPhone, Garmin connect
    - Delete Phenix 5 device
    - click on + to add new device
    - Select Fenix 5
    (3) On Penix 5
    - Hold down Up Menu (5)
    - Select Settings
    - Select Phone
    - Select Pair Phone
    - Watch produce a pair code
    (4) On iPhone, Garmin connect
    - Add pair code to phone
    - sync with watch (this takes a while, be patient)
    (5) All done!!
  • Former Member
    0 Former Member over 7 years ago
    I upgraded to iOS 11.03. (IPhone 6s). I can't get my Garmin to sync to Garmin Connect Mobile unless I do the following

    1) turn off Bluetooth on my iPhone
    2) turn on Bluetooth on my iPhone
    3) open the GMC app
    then I can get the watch to sync