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Garmin App not working on iphone6

Former Member over 8 years ago

Hi there,

my garmin app is not working on my iphone 6. I have checked my vivoactive and it has the latest version. i have tried deleting the app and reinstalling it. my phone also has the latest version. when i input my email address and password it keeps coming up as "network error" or "cannot sign in. try again later". how do i fix this so my watch can sync to it?

regards,
jasmin

0 Dr Phil over 8 years ago

Lots of good information to work with...not! Check you've got a good connection to the interweb seems to be the best thing to start with. If you've not got wifi, check you are allowing the app to use mobile data.