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Steps Auto goal issue

Former Member over 8 years ago

I had knee surgery a couple weeks ago and for the first week while on crutches, I was registering less than 500 steps per day. I was up to 11,000 + step goal prior to the surgery, but for the first few days after the surgery, the auto step goal stayed at 11,092. Is this because the actual was so low? I manually reduced it and since I'm off crutches am trying to up my steps slightly each day, like the auto-goal would. However, if I turn on auto-goal it jumps straight to 11,092. I'm manually bumping it up each day now.
Is there a way to completely reset the auto-goal so that it will start working at what I'm at now (almost 3750 steps today, still in a full-extension lock-out for two more weeks).

0 TrippyZ over 8 years ago

If you delete the device from Connect and Express and then readd it, the autogoal should reset to 7,500 and rapidly head downwards. Anyhow, that is what happened to me a few months ago post surgery.

0 pshare over 8 years ago

I think you can achieve the same thing by choosing a manual step goal and then flipping it back to auto. I'm not sure but you might have to wait a day before flipping it back to auto. It's easy enough to test.

0 Former Member over 8 years ago

I had tried flipping from auto to manual already and had gayer on manual for almost 2weeks, but it always jumped back to 11,092. Forgetting and re-adding th device worked. But, since it is a vivoactive hr, it restarts at 10,000. It is working now.
Thanks