This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Run data not uploading to Runkeeper since Garmin Connect Mobile update

Former Member over 8 years ago

I have a Garmin 630 watch purchased in August and data from runs was automatically being uploaded to Runkeeper, but the last successful automatic upload was Oct. 13/16. My next run after that was Oct. 15/16 and it did not upload, and hasn't since Oct. 13/16. I have disabled authorization of Garmin Connect in Runkeeper, and reauthorized but data still doesn't load. I see that there was a Garmin Connect Mobile update around the time my issues started, so am assuming that is the problem. When I check the Garmin Connect Mobile app settings on my phone, Runkeeper is not listed as an option for 3rd party apps. Grrrr. Am I the only one with this issue? Is there a work-around? I tried importing a gpx map file, but that isn't working either! I really don't want to have to be manually entering data into Runkeeper forever...

0 DerDembo over 8 years ago

One thing I did notice: After all the dis- and reconnecting I found multiple entries in Garmin Connect (the web-based dashboard) for a "FitnessKeeper, Inc." connection. I deleted all of them disconnected once again in Runkeeper, and... we shall see - I'll try to squeeze in a run during lunch break.

0 Pastarojna over 3 years ago

Same here, have Forerunner 935 and stopped reporting after the update to Runkeeper.. So sorry to say this but Garmin Connect is horrible software. The software is very buggy and often does not sync and get stuck.
How is it that firm such Garmin can’t get software to work with excellent hardware? Hire new code people and get this under control Garmin.