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IOS 10 compatibility?

Is the Garmin Connect mobile app compatible with IOS 10 (10.0.2)? I upgraded my iPhone yesterday and now it won't work. It opens but shuts down when I try to do anything.
  • Former Member
    0 Former Member over 8 years ago
    I'm already tried everything and don't work!
    I can't downgrade my device cause it's one iPhone 7.

    No solution for me, just sitting waiting wishing! Pfff
  • Former Member
    0 Former Member over 8 years ago
    I can't downgrade my device cause it's one iPhone 7.


    Did you contact Garmin support? If not, you should.
  • Former Member
    0 Former Member over 8 years ago
    I have a Fenix 3. I see in this thread some other devices are listed with compatibility issues with iOS 10. Is it all devices that are having troubles because the app itself isn't supporting iOS 10 yet or are these issues device specific?

    Thanks
  • Former Member
    0 Former Member over 8 years ago
    Did you contact Garmin support? If not, you should.


    Yes I do! They answered no feedback on iOS 10! And they will come back with a solution!

    Now I can see for other people works! I don't get anything!!
  • Former Member
    0 Former Member over 8 years ago
    Is it all devices that are having troubles because the app itself isn't supporting iOS 10 yet or are these issues device specific?


    All devices need the app to communicate with the phone, so it is very likely, that GCM isn't fully iOS 10 compatible.

    Now I can see for other people works! I don't get anything!!


    If you google for iOS 10 issues, you will notice, that is is the same as with the former releases of iOS 8 & 9, where also some users had issues like WiFi connection problems for example, while others have no problems at all.

    That is the reason, why I myself NEVER install a new OS before the first update is released. Regarding iOS 10 I already contacted all vendors by mail, where I expect potential issues and at least one of them recommended to wait.

    Conclusion: Never ever install a zero version ;)
  • Former Member
    0 Former Member over 8 years ago
    Depends on your garmin device, I got forerunner 235 and simply can't connect on any device running ios10!


    Exactly the same for me, connecting but very limited data being transferred (steps, no sleep, no heart rate, no activities)!
  • All good with iPhone6S, iOS10 and FR920XT