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Vivoactive HR, Iphone 7 and Pairing

Yesterday I receive my iphone 7

I initialize the device with the backup of my previous one

I install the Garmin Connect App

I was able to pair my Edge 810 and my 920XT

Now i try to pair my Vivoactive HR.

The system found my watch, the system ask me the pairing number display on the watch and I enter the number on the application.

After that I receive an error message: (the message is translated from french)
"Fail to pair
Impossible to pairing the garmin device
Error of connection to the device"

I try a lot of thing but nothings work

Someone can help me?

Regards

0 Former Member over 8 years ago

Try this:

1. Delete the VAHR from Connect Mobile.
2. Make sure the VAHR is not connected in the iPhone's bluetooth devices list. If it is, delete it there too.
3. Initiate the pairing from the VAHR's system settings and then start Connect Mobile to finalize the pairing with the pairing code. Make sure the iPhone an internet connection and GPS switched on, while you pair.