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Sleep tracking

Former Member over 9 years ago

Morning all.

Has anyone got the same problem? My vivoactive is not tracking sleep? It's only happened since the last update to the connect app.

Ta
R

0 pshare over 9 years ago

https://forums.garmin.com/showthread.php?355170-VA-new-software-3-7&p=871367#post871367

https://forums.garmin.com/showthread.php?355394-No-data-for-sleep-i-e-sleep-tracking-stopped-working-after-3-7-update&p=871288#post871288

There are others in the VA forum.

0 Former Member over 9 years ago

Thank you. I contacted them on Facebook. No response yet. Seems to be this IOS update.

0 pshare over 9 years ago

Nope. It started with a firmware update to the VA.

A Garmin support person answered that they are aware of the issue but said it was Connect - meaning that Connect can't interpret what is coming out of the VA. The iOS app just reflects what it gets from web Connect.

People with Android (like me) have the same issues.

0 Former Member over 4 years ago

I have the same problem for a while was happening one or two nights a week no for the past week has not tracked at all my sleep my garmin is forerunner 245 music