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Deleting an old device from Garmin Connect on iPad Air

Former Member over 9 years ago

How can I delete an old device (Garmin 910) from my Garmin Connect mobile (version: 3.6.0.12) on my iPad Air?

I can pair my new device Fenix 3 by Bluetooth with my iPhone 6, but I can't pair it with my iPad Air. I think it is because it shows me in iPad all the time two devices (first is Garmin 910) and second one is Fenix 3. Is it possible that is the reason? Would you be so kind and could you help me? Thanks.

0 ASmugDill over 9 years ago

How can I delete an old device (Garmin 910) from my Garmin Connect mobile (version: 3.6.0.12) on my iPad Air?

You can get the GCM app to unpair/forget a device thus:

Tap on the ◦◦◦ (More) icon in the bottom right corner.
Scroll the drop-down menu upwards, and then tap on Garmin Devices.
Tap on the ⓘ icon in the top right corner.
Tap on Unpair Device.
Tap on the name of the device (Forerunner 910XT, in your case).
Tap on Forget Device.

I can pair my new device Fenix 3 by Bluetooth with my iPhone 6, but I can't pair it with my iPad Air.

Make sure your fēnix‑3 does not appear as a remembered device in the iOS settings for Bluetooth on your iPad Air, and disable Bluetooth on your iPhone (so it does not compete with the iPad and try to grab the Bluetooth connection with the watch) before you attempt to pair your fēnix‑3 with your iPad Air inside the Garmin Connect Mobile app.