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My Fitness Pal info to GC app

Was just curious if anyone was having issues with My Fitness Pal info (calories) showing up in GC app? My GC info is going over to My Fitness Pal with no issues. As far as GC is concerned I have eaten nothing all day, but I have logged all my meals as eaten. Maybe not the biggest deal, but worked just fine until today (even with all the issues from yesterday, it came back just fine). I checked the issue page and shows My Fitness Pal as being active / on-line.
  • Former Member
    0 Former Member over 9 years ago
    Question is where does it break?
    Is the issue on Garmin side not receving data or is it MFP not sending the data?

    Anybody checked with MFP support?


    I have checked on MFP forums and there are a couple of tickets open with the question as to why MFP is not sending the data to MFP. No answers available yet.

    Still an issue for me today as well. I am using vivosmart. All of my calories consumed is gone. Not just today or yesterday, but current day and historical data for "calories consumed" have been wiped completely off Garmin connect widget, Garmin Connect Reports, and also through my adnroid (phone and tablet).

    But From Garmin Connect go to 'Go to full page' and then click 'Go to reports to see more data' down below the report does show the right data from MFP.

    Is garmin blocking the data from coming over from MFP due something that they have broke when trying to fix something else, or is the MFP issue not sending the data over... Because all my histroical data is gone as well, I would think this is a Garmin Issue and not MFP.

    MFP is receiving current day data from Garmin.. so what could be the problem. I noticed this all happening Monday.
  • Others indicate there is an issue at the MFP end, so try looking there for advice.


    With all the other issues between MFP and Garmin Connect, I highly doubt it's a MFP issue. :mad:
  • Former Member
    0 Former Member over 9 years ago
    MFP not syncing

    Same problem here. I've disconnected and reconnected to no avail. For a while manually syncing worked now nothing works and my history appears to be gone as well. Everything still shows in My Fitness Pal. I am using the Vivofit 2.
  • Same issue here...

    There are comments from other users on a different thread:

    https://forums.garmin.com/showthread.php?345813-MyFitnessPal-down-on-Monday-April-14-2016-(-)/page3

    I'm having the same issue. It seems to have happened right after Garmin Connect was down after Daylight Savings Time started. Super frustrating. I've tried all of the same troubleshooting that others have (disconnecting app, reconnecting app, etc.) I've also emailed customer support...with no response.:mad:
  • Former Member
    0 Former Member over 9 years ago
    Garmin is aware of issues with data not syncing from MyFitnessPal. We are actively investigating to determine the root cause of the issue so that it can be resolved as quickly as possible. I do apologize for any inconvenience.
  • Garmin is aware of issues with data not syncing from MyFitnessPal. We are actively investigating to determine the root cause of the issue so that it can be resolved as quickly as possible. I do apologize for any inconvenience.


    If you are aware of the issue then why is it not reflected as a problem on the Garmin Connect Status page. Isn't that the reason such a page exists?
  • Former Member
    0 Former Member over 9 years ago
    If you are aware of the issue then why is it not reflected as a problem on the Garmin Connect Status page. Isn't that the reason such a page exists?


    You're correct, that is the reason why the Status page exists, and we have reported that the page has not been updated, and we will hopefully see the Status page updated. I do apologize for the inconvenience.
  • Former Member
    0 Former Member over 9 years ago
    No fitness pal data

    I am also having the same issue. It started yesterday. Garmin data showing up in My Fitness al but no calorie data on Garmin side.
  • Former Member
    0 Former Member over 9 years ago
    Its back working for me now
  • Its back working for me now


    Me, too! Finally!!!:o