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Garmin Edge 810 LiveTrack keeps failing with iPhone 4s

Former Member over 9 years ago

Hi Devs,
I have to report continuous LiveTrack failures for several months with various software versions on my Edge 810 and the connected iPhone. Just mountain biking, I get a sudden message on my Garmin 810, that Live Track ended. Restarting Live Track does not help as you can see in the attached screenshot, as the next failure occurred just three minutes later (see attached screenshots). This is definitely not the kind of system quality I expect from a company like Garmin. Is there any remedy?
This is the configuration of the failures described in the screenshots:
Garmin Edge 810 (4.20) with Garmin Connect Mobile App (3.0.0.27) on iPhone 4s (iOS 8.4.1)
Best regards
Oliver

0 Former Member over 9 years ago

+ 1 - same happening to me with Edge 810 latest release, iPhone 5s with IOS 9.1, and GCM 3.0. Frustrating.

Hi Devs,
I have to report continuous LiveTrack failures for several months with various software versions on my Edge 810 and the connected iPhone. Just mountain biking, I get a sudden message on my Garmin 810, that Live Track ended. Restarting Live Track does not help as you can see in the attached screenshot, as the next failure occurred just three minutes later (see attached screenshots). This is definitely not the kind of system quality I expect from a company like Garmin. Is there any remedy?
This is the configuration of the failures described in the screenshots:
Garmin Edge 810 (4.20) with Garmin Connect Mobile App (3.0.0.27) on iPhone 4s (iOS 8.4.1)
Best regards
Oliver

0 Former Member over 9 years ago

Live Track with new APP Garmin Connect 3.0.0.27

Hi,

I have same problem with the new update APP and my Garmin 810. Live Track is suddenly cut. Any idea how to solve this? Can we go back to previous APP level?
Thanks!
JJBiker

0 grahamo over 9 years ago

Same here - Edge 1000 plus either 5 or 6 and it worked perfectly and never failed until the new version of GC. Now it fails every single time part way around the track (not at the same place).

There is no coverage issue out where we ride and there is literally nothing around - no trees, hills or other obstructions. Just a track in a flat desert.

Its simply GC loses its connection randomly.

I still have the old version of GC so will attempt to revert back to the original version for now.