I needed to update my phone to iOS 9 much earlier than I normally would, but I figured, "hey, all that trouble I had with Bluetooth and a sequence of returned 510s, and eventually a 810, was a year ago! Surely Garmin has their act together now!"
Yeah, not so much. Imagine my surprise to discover that, even after updating the firmware on my device, my 810 still won't sync with my phone. If I wanted to use a damn cable, I'd have bought a cheaper device.
I get it. I really do. You have, up to now, had no credible competition, and you have all our money already. You don't care about software quality or reliability, so you make no real effort to have your devices work day one -- or, sometimes, at all -- because you don't have to care.
Granted, this isn't what a GOOD company that respects its customers would do, but the proof is in the pudding. I went through a sequence of several (5?) Edge 510s last summer that either refused to sync or randomly (and silently!) ate data before basically badgering you into getting me a discounted 810 after investing countless hours of hassle trying to get your product to do what you said it would do, and now I find you're back to your old tricks. iOS 9 has been coming for months. Developers get access to betas. Nothing about this transition should've interrupted Bluetooth sync for you -- and, indeed, iOS9 hasn't interfered with any of my other Bluetooth devices, including a car, some headphones, my Pebble, my Fitbit, my Jawbone, and others. You are only folks who can't seem to reliably handle Bluetooth. Why is that?
Because of this behavior, and your complete failure to deliver quality, reliable firmware and software, I am INCREDIBLY excited about Wahoo's entry into this market. I suspect I won't be alone in that, either.
