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smart notifications don't work anymore

Since the last update of garmin connect mobile, the calender app works ok, but the text messages and calls don't work.

the fenix 3 says "waiting for data" and don't sync.

both the calender and smart notifications used to work perfectly before the last garmin connect mobile app update.

now, the only way i can't sync it and get it to work, is by turning the phone internet, open the mobile connect app, and sync from the phone, but when bluetooth looses connection, i must do it again, and again.

i have a fenix 3 and a bq aquaris mobile phone with android 4.4.2

0 Former Member over 9 years ago

We have received numerous reports that upgrading to Version 2.13 breaks Smart Notifications on the Fenix 3. At this time, it appears to occur with a "saved" pairing. To resolve the issue:

1. Remove the device pairing from Garmin Connect Mobile and log out
2. Clear the app cache/data in your phone Settings
3. Log in to Garmin Connect Mobile and pair the Fenix 3

We are working with the device team to identify the root cause.

Our apologies for any inconvenience !