"The developers aren't accepting any new information on LiveTrack; they have what they need!" Somehow I don't believe that. I've been submitting reports since January 6, 2015 with no fix. :(
I can only hope that LiveTrack fix addresses several Use Cases (Garmin developers, pay attention!!!):
- Connect LiveTrack to a workout-in-progress, e.g. at T1 of a triathlon so you can keep your phone with your bike while you swim.
- At a triathlon, connect LiveTrack during transition area setup with activity not started, leave phone at bike, start watch when race starts, and then after the swim at T1, the LiveTrack reconnects with watch automatically since it's in range.
- If the device syncs the current workout with the phone since the workout completed, the phone app should surely recognize that LiveTrack should end and shut it down.
- Start activity with LiveTrack, shut down Garmin device to reset it (e.g. to fix ANT+ issues), restart the device, and if you answer Yes to "continue workout?", LiveTrack should also continue.
- Phone loses cellular/data connection, but later regains it before activity completed.
- Phone loses cellular/data connection, but does not regain it before activity completed.
- Bluetooth connection is lost at the phone, e.g. toggling Bluetooth on phone.
- Phone shuts off during LiveTrack, e.g. a battery pull, and phone turned back on- LiveTrack should still be in-progress.
- LiveTrack works during swimming, i.e. heavy intermittent connection losses. E.g. putting phone in your swim cap while doing an open water swim.
- The Garmin Connect app should not start LiveTrack unless there is an active Bluetooth connection to the device. Otherwise, you get a false sense that it's going to work when there's really not a connection at all: you'll never see a "phone disconnected" message because there never was a connection but you get really happy thinking this is the time it finally worked!
Like others, I start LiveTrack, tell my friends and loved-ones "Look at me!", but we all wind up disappointed when LiveTrack ends 5 minutes into the activity. I recently had LiveTrack fail at a Half Ironman race, which was really disappointing, because my family didn't know when I was going the make the second bike course lap.
I'm currently using firmware 4.20 on my 920xt and keep my Verizon Samsung Galaxy S5 software up-to-date, currently at Android 5.0 (OE1 build).
Once I get the dreaded, "Phone Disconnected" error message on the watch, I know that LiveTrack has failed. Even if get a subsequent "Phone Connected" message, LiveTrack does not continue where it left off. At that point, my phone is left in a LiveTrack In-Progress state that I can't disconnect or stop by pressing the "red" kill button:
After clicking "yes" to end tracking, it just goes back to the in-progress page.
When I go to the LiveTrack website, I get the following error, "No signal, trying to connect", meanwhile, my watch has already told me that phone has reconnected:
Once the LiveTrack fails, the only way to stop it is by going to Applications -> Application Manager -> Garmin Connect and hitting "clear data", but then you need to re-login to the Garmin Connect app and re-pair the phone Bluetooth connection:
I'm keeping my fingers crossed Garmin fixes LiveTrack. For me it's the reason I bought the 920xt over a discounted 910xt. Keeps me safe, lets my family know where I am, and gives me a way to poke jabs at friends who are busy at work while I go wild!
