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mouse pointer on phone screen

Former Member over 10 years ago

When connecting my HTC One M7 and Garmin GPSmap 64st via blue I have a mouse pointer on screen which I can't control or remove. Any one seen this before?
Also no data is transferred to Garmin Connect Mobile App but of course with a mouse running over the screen its difficult to do anything at all :confused:
Perhaps these two are not compatible, some documentation says they are, others not.
Any ideas?

0 rls227 over 9 years ago

I am having the same issue with my Galaxy S5. As soon as I connect the watch to the phone the cursor shows up and it starts clicking anything it is over. Only way to turn it off is to disconnect the bluetooth. I would like to use the Garmin Connect app though. Have you found a way around it?

0 rls227 over 9 years ago

Just updated the firmware on the watch and the problems are gone.

0 Former Member over 9 years ago

Just updated the firmware on the watch and the problems are gone.

Glad to hear you found a solution. I've not been able to overcome this problem - removed the app.

GARMIN - any ideas?

0 Former Member over 9 years ago

Same problem...

I have the same problem with my Samsung Galaxy S5 Active.. what to do? Just bought the 64st here the other day, much because the possibility of pairing with my phone... now im thinking of returning it.

Is it anything to do Garmin?

0 BPLINSON over 9 years ago

I am having the same problem with my Samsung Galaxy S5. Any solutions to the problem?

0 GCMSupport over 9 years ago

Since the GPSMap 64 has a cursor function in some places, such as when scrolling around on the map, Android phones recognize that as an input device that is similar to a wireless mouse. There is a fairly easy way to disable that from the phone itself, though the process could be slightly different based on your phone manufacturer or Android version. It you go to the phone's Bluetooth menu and then select the icon to the right of the of the listing of the GPSMap, the icon usually looks like a gear or a lowercase I, it will open up a little window and then you will want to uncheck the box next to input device, confirm that you want to turn it off, and the cursor should no longer appear on the phone.