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Connect app on Samsung S4 "a problem occured whilst attempting to sign into garmin"

Former Member
Former Member over 10 years ago
Hi, is there a known problem running the Garmin Connect app on the Samsung s4, I have installed the app to use with my Fenix 2 and have been unable to log in via the app, I get the message:"A problem occurred while attempting to sign into Garmin Connect". I have tried signing in via mobile network and wifi...same result and have uninstalled and reinstalled the app several times......please help!
  • 0 over 10 years ago
    Are you sure you got the username and password correct including upper and lower case characters?
  • Former Member
    0 Former Member over 10 years ago
    Hi, is there a known problem running the Garmin Connect app on the Samsung s4, I have installed the app to use with my Fenix 2 and have been unable to log in via the app, I get the message:"A problem occurred while attempting to sign into Garmin Connect". I have tried signing in via mobile network and wifi...same result and have uninstalled and reinstalled the app several times......please help!


    This is the EXACT problem I'm having with my ACER TABLET while trying to get GARMIN CONNECT for ANDROID to work.. My THREAD, started a couple of days ago was also replied to by PSHARE..I have my USERNAME and PSWD right because I can SIGN in with my laptop but get the same response as you did with the TABLET trying to SIGN IN. Uninstalled and RE-INSTALLED 2-3 times..makes no difference
  • 0 over 10 years ago
    Check date, timezone and time on device, set everything on auto. Somehow it did fixed sign-in problem in my case.
  • Former Member
    0 Former Member over 9 years ago
    Edge 520 sign-in problem

    Check date, timezone and time on device, set everything on auto. Somehow it did fixed sign-in problem in my case.


    Thanks for your advise, I can fix my sign-in problem on divice.
  • Former Member
    0 Former Member over 9 years ago
    Check date, timezone and time on device, set everything on auto. Somehow it did fixed sign-in problem in my case.


    I can confirm that this does fix the issue (not only on Samsung Galaxy phones, on others too).

    Thank you so much for your help!
  • Former Member
    0 Former Member over 9 years ago
    THanks

    I can confirm that this does fix the issue (not only on Samsung Galaxy phones, on others too).

    Thank you so much for your help!



    Thanks also! that sorted it out for my Sony phone, super thanks!!! :D