Hi,
I have a Fenix 2 and a Motorola Moto X running Android Lollipop (5.0). The first time I tried to connect when I was running KitKat (4.4.4) I had a few issues but managed to get it to sync. After updating to Lollipop I have had no joy whatsoever.
There are a number of problems I have had:
1. I try to pair from the Bluetooth settings of Lollipop with the fenix 2 and the error I get here is "Couldn't pair with fenix 2 - xxxxx Incorrect Pin or Passkey". The problem with this is that there is no sign of a passkey on the fenix 2 (which still says "Ready. Pair from bluetooth settings on device"). 99% of the time I also have no dialog box on my phone asking for a passkey, on the rare occasion I manage to get to that I have nothing to type in. In order to get the dialog box to pop up in the notifications bar I have to be extremely quick in pairing with the fenix 2 sometimes even try to pair with it somehow on my phone before I start the process on the fenix 2.
2. Secondly before I got frustrated and reset all user settings on the fenix 2 and my phone I used to get an error where it would say sync in progress for a second and then default to sync complete with no data having been uploaded. This only happened a few times.
Things I have tried:
1. Resetting all settings on both devices
2. Clearing bluetooth data/cache from phone
3. Forgetting fenix 2 as paired from phone and attempting to re-pair
4. Booting into safe mode on phone and pairing
5. Pairing from within the GC app
It is worth noting I feel I have exhausted all possible forums / suggestions and have been trying this for over 2 months now.
As a side note I used to have an iPhone 4s which paired beautifully with the fenix 2 (although it took forever, it still worked). I am willing to try almost anything if anyone has any suggestions or has had this problem before.
Regards,
Phil
