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Garmin Connect app vs Garmin Express

Got a question when it comes to Garmin Connect app VS Garmin Express and vivofit.

When I use the app I update 2 or 3 time a day to the server.
Then when it is time to sleep I press the button to go into sleep mode.
No problems with that at all.
But what I have noticed is maybe there is another 500 or so steps added before I press sleep.

These extra steps are lost when I use the app the next day.

If I go 2 or 3 days without updating my Vivofit to the server.
Then sit down and update my Vivofit via my laptop and Garmin Express no steps are lost.

Why is there a difference between the 2 ways to update info???
Why should I miss any steps if I use the app????

0 jim_m_58 over 10 years ago

The app and GE both update to the Garmin Servers. Are you saying the display in the app doesn't update? What shows on the GC website, as that's your actual data? There is a "data sync log" on the mobile app. What does that show for your last sync?

0 RonB624 over 10 years ago

The app and GE both update to the Garmin Servers. Are you saying the display in the app doesn't update? What shows on the GC website, as that's your actual data? There is a "data sync log" on the mobile app. What does that show for your last sync?

What I am saying is that the last update I did shows 17,087 and that was correct, but before I pushed the sleep mode later on in the evening it showed 17,458.

Now I just update today via the app. It took my reading of 16,025.
But some time to day that will be more.
If I do not update the last info before tonight when it is put in sleep mode and extra data will be lost.

So my question is why does it not add the extra data from yesterday when I updated today's info??? What happens to the 371 steps from yesterday???

If for the next couple of days starting Tuesday I do not use the app and do not update any date till Thursday all the step data I have made on each day is not lost when I correct using Garmin Express.

This does not happen if I go 3 days without updating any info to the server using Garmin Express.

I never have any problems to update using the app or Garmin Express.
The app always show me what I just updated.
I also check by logging into Garmin Connect using my laptop to check.

It is the last steps that are missing when I update the next day data...... when using the app.