I am having the same issue. Phone with Android version 4.4.2 (Kitkat) Garmin Edge 810 with software 3.40 version
Garmin Connect Mobile 2.72 has just been released. Hopefully it will help. Well I just tested it and it doesn't help. Hopefully there will be a fix for this. Phone is 6 month old and Garmin 810 is not even 1 year old ...
I don't sync everyday and today when I tried to sync my Vivofit, I noticed that my Connect Mobile app was still stuck on Jan 20. The sync showed successful but it went way to fast and I can't find any data either on the web nor the phone. I updated Connect Mobile to 2.7.5 no change still stuck on Jan 20.
Phone is a Samsung Galaxy S5 Sport w/Android 4.4.2 (Kitkat) Garmin Vivofit is running 3.60 if that matters. My computer's app indicates that there are no updates needed.
Garmin connect will no longer sync with my 920xt on my iPhone. It will sync via wifi on PC but fails have been continuous for about a week. I've reloaded the ap and re-paired the phone but it doesn't work. It sees that it is connected to the phone via Bluetooth?
I've never been able to get an activity to transfer over to my phone. The phone and fenix will pair and it will say it is syncing, but new activities do not transfer over. I wasn't even sure if it was supposed to do this or not, but it looks like it should. Can someone tell me the steps for getting the watch to send an activity to the Connect app? Fenix version 4.80 Garmin Connect version 2.8 Motorola Moto X (2nd Gen) version 4.4.4
Yup I also cannot sync via bluetooth.....cmon garmin pull your finger out....We she'll out quite a bit of dosh for your kit we just want it to do what you say it can do
"There is a known issue that exists for some customers using the vivofit. The vivofit will successfully sync to the Garmin Mobile application but no new step information appears. If you experience this please try the following as a temporary work around:
Press and hold the function key on the vivofit for about 12 seconds or until the screen on the watch goes blank. Now attempt to sync the watch to the device. This should now allow steps to successfully sync. A permanent fix will likely be included in a software update sometime in the near future.
We do apologize for any issues this may have caused you and appreciate your patience."