I allowed my Samsung Galaxy S3 to update Garmin Connect to 2.7.3 last week, and since then I have had major problems syncing my Vivovit. Prior to the update it would usually sync fine although occasionally I might have to turn Bluetooth off and back on before it would work. Now it NEVER works the first time, and I have only been able to get it to work by rebooting the phone. Another new "feature" with GC 2.7.3 update is that if I turn Bluetooth off and back on, now the Garmin Connect app hangs completely and I have to kill it from the task manager. Last night it finally synced but it failed again this morning. It's not worth my time to spend a half hour every day trying to sync the crazy thing. Does anyone out there have any tips to make this work better? Can I update to an older Garmin Connect app version so it will at least work as well as it used to?
Thanks!
Sync log output below:
---Username / User Displayname---
davelsmith / davelsmith
---GCM App Version---
2.7.3
---Timestamp---
Sat, Jan 10 2015 @ 7:30 AM
---Garmin Device Info---
[device information] unit id: 3884646796, bluetooth friendly name: vívofit, product number: 1837, software version: 360, device name: vívofit, device model name:
---Android Device Info---
Ver. Release: 4.3
Ver. SDK: 18
Ver. Codename: REL
Locale: en_US
Manufacturer: samsung
Brand: samsung
Model: SGH-T999
Device: d2tmo
Display: JSS15J.T999UVUENC2
Fingerprint: samsung/d2tmo/d2tmo:4.3/JSS15J/T999UVUENC2:user/release-keys
Hardware: qcom
Host: R0210-18
ID: JSS15J
Product: d2tmo
Radio: T999UVUENC2
Serial: 3cb12464
Tags: release-keys
Type: user
User: se.infra
Board: MSM8960
Bootloader: T999UVUENC2
CPU 1: armeabi-v7a
CPU 2: armeabi
---Sync Info---
******************** SYNC RESULT ********************
Upload Status=FAILED [Failed uploading file (3884646796_6_8020.tmp). Reason=500.]
Download Status=FAILED [Unable to complete operation: Remote device disconnected [3884646796]]
Time Sync Status=FAILED [Remote device disconnected]
Overall Sync Status=FAILED
*****************************************************
SYNC#DeviceSyncUpload:
LISTED { listed=2813ms }
- 6 (80/MONITORING_B/1731B): POSTING FAILED [Failed uploading file (3884646796_6_8020.tmp). Reason=500.] { extracted=6515ms posting=124275ms }
- 7: not processed
- 8: not processed
#Auto Upload=true
#Types=[32] | [FIT_TYPE_32, FIT_TYPE_4]
*****************************************************
SYNC#DeviceSyncDownload:
BROWSED (No item to process; No downloadable items supported by this remote device, download bit mask: 4870) { browsed=8355ms }
BROWSED FAILED [Unable to complete operation: Remote device disconnected [3884646796]] { browsed=139202ms }
#BitMask=4870
