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Current Known Issues

Former Member
Former Member
Current known issues will be addressed here. When they are resolved we will mark the issue as resolved. Links are to discussion threads.


Facebook availability

LiveTrack issues

Heart rate graphs missing for swimming activities

*RESOLVED*Vivofit sync successful but no new steps appear

*RESOLVED*Unknown_Exception Heart Rate zones

*RESOLVED*Swimming distances incorrect

UPDATE: Support for Fenix/Fenix 2/Tactix/D2/Quatix
  • Can this thread be updated to show the changelog since 2.3? GCM for android is now on 2.4.1 and I'm not sure what has changed.

    Thanks!
  • Former Member
    0 Former Member over 10 years ago
    Thanks for sharing exciting links about android and samsung galaxy :):):)
  • Since Garmin Connect for Android version 2.6 the temperature scale and graph displays in Celsius, even though my settings are for Fahrenheit. Version 2.7 still has the bug. The text and graph labels say "F"; however, the values are presented in Celsius.
  • Former Member
    0 Former Member over 10 years ago
    Please fix this problems

    Vivosmart (2.90)
    (Samsung Note 3 and Samsung S5)
    - Sync functions just sometimes, not everytime
    - Mail-alert functions just sometimes, not everytime

    Can you please fix it?
  • Former Member
    0 Former Member over 10 years ago
    Hi,

    Got problem syncing my fenix 2. The sync will said sync completed, but no data shown in gcm. My fenix 2 firmware is 4.2. Revert back to 4.1 but problem still exist. I believe its gcm problem.

    Before this, syncing will take quite some time to complete, but when still problem occurred, syncing just take a while, but no data uploaded.

    Pls have a look.

    Thx.
  • Former Member
    0 Former Member over 10 years ago
    Hi,
    Got the same problem with my fenix 2 (firmware 4.2) and gcm 2.7.4. gcm says the sync completed but no data uploaded.
    My fenix 2 is new so I've never able to sync with gcm so far.
    My phone is Samsung Galasy S3.

    Pls have a look

    thx
  • Former Member
    0 Former Member over 10 years ago
    Cant Synch at at all since update Garmin 920XT to HTC.

    Hi,
    I'm getting a syncing complete message when syncing over Bluetooth between Garmin 920XT triathlon watch and HTC one using the Connect App version 2.7.4. However nothing has updated.

    It's also not updating the day, it's still stuck on the totals for the 21st despite several refreshes.

    It's also not retrospectively fixed the issue that all my swims are uploading as 5,000m instead of their respective, actual distances which are captured correctly in the details of the uploaded swim.

    It's giving me the opinion that you've released with poor testing to meet a deadline instead of aiming for a goal of quality software to the user.
    Working as a agile delivery coach with software development teams, I'd be pretty ashamed if my team allowed such major defects into live.
  • Former Member
    0 Former Member over 10 years ago
    Hi,

    Got problem syncing my fenix 2. The sync will said sync completed, but no data shown in gcm. My fenix 2 firmware is 4.2. Revert back to 4.1 but problem still exist. I believe its gcm problem.

    Before this, syncing will take quite some time to complete, but when still problem occurred, syncing just take a while, but no data uploaded.

    Pls have a look.

    Thx.


    I have the same problem, everything works fine about 3 months, now "sync completed" in Fenix 2 but no data uploaded. Samsung S4 and Fenix 2.