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not sending out invites for live tracking

Former Member
Former Member
The app on my htc one has just stopped sending out email invites for a live tracking session, it appears that it is sending them out but no one, inc. myself actualy gets any.

It has been working fine up to now, but today, nothing. I've even tried it several times again with no success. My e mail program is working fine on both pc and phone, any ideas.

Cheers
  • Former Member
    0 Former Member over 11 years ago
    Thanks for the reply but this is the last straw, I'm sending it back tomorrow for refund, it is the worst thing I have ever owned.
  • I'm having the same issue with my Galaxy S5, Edge 510. No emails are getting sent out.

    Is there any way that the phone itself could be stopping the emails from generating. Are there specific permissions somewhere that we have to allow in the phone itself?
  • Former Member
    0 Former Member over 11 years ago
    I'm sorry to hear that you are experiencing issues with sending LiveTrack invites. Please try the following troubleshooting steps to see if you continue to experience this issue:

    *NOTE: Before any troubleshooting, ensure that you're running the latest version of GCM software and that you have the latest Android version installed on your device.**

    1. Check your connection type. If you're only using Data, try connecting to WiFi before sending out the invites. If you're already using a WiFi connection, consider trying a different WiFi connection to see if it makes a difference.
    2. Ensure that the e-mail addresses are valid and accurate.
    3. Try basic troubleshooting steps, including:
    - Signing OUT and back IN to the GCM app. (Within the app, Tap Home > Settings > Sign Out > Confirm "Sign Out", then Sign In again.
    - Reboot your Android phone.
    - Uninstall/Reinstall the GCM app completely.
    4. If the issue persists, please take a moment to check a few things. How many e-mail addresses are you sending the invite to? Are you experiencing any specific error messages of any kind?

    Feel free to reply to this thread with your results, good or bad. Thank you!
  • Former Member
    0 Former Member over 11 years ago
    The app on my htc one has just stopped sending out email invites for a live tracking session, it appears that it is sending them out but no one, inc. myself actualy gets any.

    It has been working fine up to now, but today, nothing. I've even tried it several times again with no success. My e mail program is working fine on both pc and phone, any ideas.

    Cheers

    I faced the same problem too when I came back home riding my bicycle. Nobody including myself got invitation mail of live track.
    I re-pairing my smartphone and Edge 510 a few times but didn't work.
    I hope to find out the solution soon