Privacy Zones mess up target pace graph

3199500 27 days ago

One of my Garmin friends is following a DSW running trainings and has a privacy zone established. Because of that, beginings and ends of his runs are not visible for me.

What's strange is that Garmin Connect on Android displays correct pace data (for the middle part of the run) but the target pace graph is off (it starts from the very beginning of the training). This is how it looks like on my side:

The web version shows this correctly:

And for reference, this is the complete pace graph without privacy filtering (taken from my friend):

Is there a chance to correct this issue?

Best Regards,

Krzysztof

0 Garmin - DC 23 days ago

Hi there, This feature is working as intended due to the workout beginning and ending in the Privacy zone that has been set up by the other user. For additional information on Privacy zones here is a great link: Understanding Privacy Zones in Garmin Connect

0 3199500 23 days ago in reply to Garmin - DC

Thanks for the answer, but I can agree only partially. The feature is working as intended only in the web version of Connect - the activity is trimmed like it should be but the target pace graph is shown correctly (2nd screenshot).

The Android version of the application shows mismatched graphs of users's actual and target pace (1st screenshot, compare it with the second one).

0 Garmin - PW 20 days ago in reply to 3199500

We did recently release a new version of Garmin Connect for Android. Have you been able to update your app and check if the graph remains the same? **

0 3199500 19 days ago in reply to Garmin - PW

Thanks - I just checked with the latest Garmin Connect available for my Android (5.29) and nothing has changed (the target pace graph is still wrong).

0 Garmin - SP 16 days ago in reply to 3199500

Our team would like to look further into this so I have emailed to get some additional information.