Activities are not synced to Strava

vanowm 24 days ago

I've been using Garmin for a month now and I had it connected with Strava following official steps.

However, it seems none of the activities were ever synced to Strava.

I've already tried revoke access from Garmin website and from Strava, then relinked the accounts again, making sure I'm using correct accounts to link, but still, none of the recorded Garmin actives are showing at Strava.

Any advise?

Thank you.

0 e7andy 23 days ago

Do you see the activities in Garmin Connect?

Is the Activities setting enabled for Strava in this page? https://connect.garmin.com/app/settings/accountInformation

0 vanowm 23 days ago in reply to e7andy

yes and yes

0 e7andy 23 days ago

You wrote "using correct accounts". Does that mean you got multiple accounts? Then it still might be a case of wrong accounts in some way.

I would use the web to do it all over again. Disconnect from both sides. Then starting from Strava. Connecting it to Connect. Then going to Garmin Connect to make sure it looks like it should.

0 vanowm 23 days ago in reply to e7andy

I already have done it twice. I don't have multiple accounts, but I do use different email addresses for garmin and strava.
And they are sure linked together, since connection to strava shown at garmin account.

0 e7andy 23 days ago in reply to vanowm

What do you see in this page? https://www.strava.com/upload/device

Also do a manual export from Garmin Connect and import it to Strava.

What type of activities are you logging?

0 vanowm 23 days ago in reply to e7andy

I see now there is a last activity date and it indeed synced single last activity that I did yesterday, but my understanding garmin connect supposed sync past years activities too.

0 e7andy 23 days ago in reply to vanowm

The documentation says 1 year of activities will sync, but only the first time they are connected.

https://support.garmin.com/en-US/?faq=4uYoMd5zEt22rg0iehnro9

0 vanowm 23 days ago in reply to e7andy

Right, yet only last activity was synced...what's considered "first time connected"? First time EVER per account or in my case there were already 3 times "first time" connections in last month?

If it first time ever, than in my case it was in 2021. it showed "indoor bike" as last synced activity, which I must have uploaded manually or something when I was trying out different activity tracking apps and back then I didn't have any garmin devices.

0 e7andy 23 days ago in reply to vanowm

If you connected Garmin Connect in Strava in 2021 then you likely used up your first time sync. After that you have to either keep them connected or manually import activities.

0 Garmin - SP 17 days ago

e7andy is correct here. Also make sure you review the following article: Garmin Connect Data Is Not Syncing Over to My Third-Party App

Please note that if the issue persists, you will need to reach out to your third-party app's support team for further assistance.