Excellent HW but terrible SW

Garmin Connect: great hardware, terrible software design The

Garmin Connect 2024 redesign was a major step backwards. The old home screen was compact and data-rich: open the app, scroll, and quickly see activities and statistics.

Now we have enormous tiles, excessive empty space and far less information visible on a phone screen. “At a Glance” is no longer at a glance. This is particularly poor design for runners, cyclists and hikers. We want efficient access to activities, training, recovery and health data—not a glossy brochure requiring extra taps and swipes. Recent activities should be immediately accessible from the home screen.

Then there is Garmin’s obsession with Golf. Golf gets disproportionate prominence and even consumes Fenix storage with maps many owners will never use. People primarily buy Fenix watches for running, hiking, cycling, multisport and outdoor navigation—not because they need a huge rugged watch to play golf. Garmin already knows which activities each user does. Let us remove Golf completely and prioritize the sports we actually practice. Excellent watches and excellent data deserve a much better interface.

We need to bring this up to Garmin for all runners, hikers and cyclist out there...

  • I have been using Garmin for over 5 years. It is painfully obvious that Garmin does not care what itheir users think. These forums are a prime example of that. It is staffed by non-employees because Garmin has forums in name only, not that they want our opinion.

    They issue software updates the seem untested and the users complain, and maybe the bugs get fixed, maybe not. They update firmware on a watch thet is not the latest model, it has bugs, it hardly ever gets updated again to get fixed.

    Contact Support, and they act like you are the only person with a problem, submit a video, screenshots, etc. and it goes nowhere.

    The Connect app looks like it was designed by AI. Look at some other websites and you see a similar likeness. What used to take 1ake one clikc to see something now takes several clicks.

    I suppose the Garmin execs play a lot of Golf, but I don't and I'm tired of seeing it. Too many Golf, Food, Dance badges to be taken seriously anymore.

    Great hardware,. Terrible software BECAUSE they don't QA/Test before dumping it on us.

    And as an example, take a look at the CIRQA forum  where that new product is really old software wrapped in a new package, and yet it's full of problems right out of the box. Dump it on the user's to test and debug.  Really sad.