Essentials Sleep tile frequently shows “No sleep data” despite data being available

The Sleep tile in the new Garmin Connect Essentials tab frequently shows “No sleep data” even though the data has synced correctly.

I am using Android with a Forerunner 955. Tapping the tile opens the full sleep page, where all of the sleep data is available, so this appears to be an Essentials tile display or refresh problem rather than missing sleep recording.

Refreshing or syncing does not always fix it, and the issue occurs often. Screenshot below.

Garmin Connect app version: 5.27.2

Android phone model: Samsung Galaxy S20 FE

Forerunner 955 software version: 28.5

Top Replies

8914070 5 days ago in reply to Garmin - SP +1

Hi, same problem. App is version 5.27.3. sleep score is visible everywhere except this field.

All Replies

0 Garmin - SP 17 days ago

We recently pushed an update to version 5.27.3 for Android. Please make sure you are on that newest version and let us know if that is still not showing up.

0 leenoxid 17 days ago in reply to Garmin - SP

It's the latest version, see attached, and it's still not showing

0 Garmin - SP 11 days ago in reply to leenoxid

And is it showing up elsewhere within the app/web and the watch? It's just the "Essentials" tile that is not consistently displaying the Sleep data? **

0 8914070 5 days ago in reply to Garmin - SP

Hi, same problem. App is version 5.27.3. sleep score is visible everywhere except this field.

0 leenoxid 4 days ago in reply to Garmin - SP

Yes, seems to be just the Essentials tile that is not working. Sleep data is being collected as usual, and is accessible from any of the other areas in the app, including by selecting the Essential tile to open the main sleep page