Steps not resetting? Body Battery Stopped working - all after going abroard

3333074 1 month ago

Went abroad - steps stopped resetting every day and body battery just blank.

I reset watch to factory settings and rssynched it - still wrong. SO muct be my account somehow

Anyone fixed this issue?

0 7230688 27 days ago

I’m seeing the same thing, but if I access the data, using the web based version of Connect or the app on my iPad, I see all the data, with no load errors.

This seems to be a Android app issue.

0 7230688 27 days ago

**** I just discovered that if, in the Connect app, on my Android phone, you go to:

More->Health Status->Body Battery

You can see the body battery data and chart. So, for whatever reason, the data’s not showing up on the Home Page “In Focus”, but shows up in the Home Page “at a Glance”, when I added it.

0 Garmin - SP 21 days ago

Are you still not seeing steps or body battery in your Connect app?

0 7230688 21 days ago in reply to Garmin - SP

This was fixed right around the same time 5.27.1 was released. Not sure why, but even after the new release, the problem still remote need for several hours.