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Garmin Connect app wallet: critical issue with "add billing address"

6295473

Fill out billing address.  Tap "save"  It processes for a moment, then throws me back to "add billing address".

Looked up this problem, tried various things, nothing worked.  Just takes my billing address, then loops me back to adding it again.  And again, and again, and again.  Never progresses past that "add billing address" step.  And thanks to this critical error, I cannot add my credit card to the wallet.  And cannot buy a favored watch face.

Until this gets fixed.

  • 0

      Can you upload a screen recording or video of this process via this secure upload link so we can take a look into this for some troubleshooting? 

    https://supportforms.garmin.com/en-US/form/file-uploader/

    Please reply so we know when it has been uploaded. **

  • 0 in reply to Garmin - SP

    Checked a reddit thread.  Found a way to glitch past that billing address loop.  When progressed to the billing address, left all fields blank, picked a purposely incorrect country.  Saved it.  All fields marked red as needed.  Picked correct country.  Saved it.  Filled it out as usual, all red marked fields.  Hit save again.  Progressed past this step, did not loop back to it.

  • 0 in reply to 6295473

    Tried this, and the workaround didn't appear to work for me - after I click Save for the 3rd time, it just dumps me back to the Add New Address screen, with Next apparently disabled.

    However... if you tap on Next, it takes you to a screen where you can select/edit billing addresses. And from there, once you've selected one, you can Next through to finishing the card setup

  • 0

     how the *** yo find my country in this situation????