Can't add gear picture

Peter_ 11 days ago

I can't add gear picture. It ends up with error, see attached picture.

0 KrapfenKringel 11 days ago

Same with the web interface, not all photos, can't see a clear pattern why.

0 trux 11 days ago

Does it happen regardless of the file size, or do smaller images in lower resolution pass?

0 KrapfenKringel 11 days ago in reply to trux

I thought smaller images worked better, until it didn't.

1080*810 with 800kb should be fine, but I guess I could compress it more.

If Garmin wants is smaller it should re-compress and/or downsize on upload, not reject it.

0 Peter_ 11 days ago

It's working for lower resolution image

0 AriRuns 2 days ago

Mine is also not working. I’ve discovered thru trial and error that it only lets you upload photos the first time you upload a photo to the shoe. But once a shoe has a photo added, it won’t let you delete the photo or add new ones. Once I add a photo to my gear I cannot add new photos or else I get this same error. It has nothing to do with file size because I’m trying to upload a photo taken with the same phone on the same day at the same time, it accepts the first one but not the subsequent uploads. This seems to be an error. I hope they are reading this and can fix it.