[EDIT: Tried back about an hour later and noticed a big banner saying there was a subscription service issue. Tried back shortly after that and could sign up fine]
Hi
Not sure this is the right forum, but it seems the closest one to Connect/Connect+ issues. If not I would be grateful if someone could point me to the right place.
I'm trying to start a free trial of Connect+. The page says you must start this through the Connect app. However, when I go to the Connect+ part (under Settings), select one of the plans, and then go to progress, it thinks for a bit and then tells me that Connect+ is not available in my country quoting error 301. I am in the UK and have checked and it appears that it is available. I have made sure that United Kingdom is selected in the country dropdown that appears.
The issue happens for either plan (annual or monthly - both noting they include a free 30 days). I've tried on Wifi and mobile networks. The error page does not to contact Garmin support, but on clicking that there is no option for Connect+ and the Connect option does not progress unless you give it things that do not exist such as serial numbers for the app (it is obviously geared up for hardware even though Connect is an option).
Does anyone know what is going on? I would have thought that Garmin would want to welcome people to Connect+ but this is simply making it a pain in the neck to even try the thing.