Garmin coach not syncing to watch

I'm frustrated with this tech. I have a forerunner 965. I have the Garmin connect app.  I want to start a new running plan.  I created the plan on the app. The app said I have a workout today as a base. I sync my watch and the app, they both report they are synced. Garmin coach does NOT show my new plan.  It still shows the old plan.  I've tried resynching, and restarting both the watch and phone.  Why doesn't this work?