Calories In/Out gone since update

Rach1311 20 days ago

Since an update in Jan I know longer have the calories in/out on my app.

It was my most used part and a fantastic addition when I link to My Fitness Pal.

Is there any way to get it back? If not please could it be update so you can?

Thanks

Top Replies

9219306 6 days ago in reply to 3507959 +1

I have the same, no calories or weight synced since end of January.

Garmin said I had to contact MFP

All Replies

0 29672529 12 days ago in reply to 3507959

3507959 said:
Just out of curiosity, do you pay for MFP premium?

I already wrote that I never used Connect+ and I also do not use MFP premium. Did you happen to test the Connect+ Nutrition feature, during the free evaluation period? That may perhaps turn the switch, disabling the Nutrition feed from MFP. If so, create a new Connect account and start anew, avoiding Connect+.

0 3507959 12 days ago in reply to 29672529

29672529 said:
Did you happen to test the Connect+ Nutrition feature, during the free evaluation period?

No.

0 29672529 12 days ago in reply to 3507959

And no previous testing of Connect+ either? It perhaps could have the same effect even without explicitly testing the Nutrition feature. As for now, people reporting the failure of MFP nutrition link, did previously test Connect+.

You can try disconnecting and reconnecting MFP, and see whether it helps. If not, create a new testing Connect account and link it to MFP, and see whether it works then.

0 3507959 11 days ago in reply to 29672529

29672529 said:
And no previous testing of Connect+ either?

No.

29672529 said:
You can try disconnecting and reconnecting MFP, and see whether it helps.

It does not.

29672529 said:
If not, create a new testing Connect account and link it to MFP

No, there is no point, since I am not going to switch to a new Connect account and lose all off my old data.

And I have already spent enough time debugging Garmin's either f*ckup or ensh*tiffication.

And your protestations aside, a Garmin support rep has already told me that the behavior I'm seeing is expected.

I'm just done with Garmin.

0 29672529 11 days ago in reply to 3507959

3507959 said:
No, there is no point, since I am not going to switch to a new Connect account and lose all off my old data.

You will not lose any data just by testing a new account. I do not tell to switch to it permanently, just test whether it works. If it does, it confirms that it still works as it always did, despite the erroneous claim of Garmin's Support (since you do not seem to believe me that it really works).

0 9219306 6 days ago in reply to 3507959

I have the same, no calories or weight synced since end of January.

Garmin said I had to contact MFP

0 5561694 2 days ago in reply to 3507959

I pay for MFP Premium and I can no longer see the calories in. The link to MFP at the bottom of the field is gone. Im not happy about the change at all. And as for connecting to MFP, I've disconnected both apps multiple times. Disconnected and rebooted my phone. Uninstalled both apps, rebooted, then reinstalled both apps and reconnected. It doesn't work. If I've missed a step on what I should do, I'd like to know what it is.

0 trux 1 day ago in reply to 5561694

The syncing still works for me. Perhaps you can try disconnecting and reconnecting on the web at https://www.myfitnesspal.com/apps/show/120 If it does not help, contact the Support of MFP.