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It looks like you dont have access permissions to view this course

bikeman1234

I repeatedly get the error "It looks like you dont have access permissions to view this course" when trying to open a garmin course linked from wahtsapp from my android phone. 

If the garmin app is not already running, the app will start up and stop on the home screen.

If the garmin app is not already running the app starts and gives me the error.

This has happened many times with lots of courses and then suddenly the course will open in the app. All courses are public.

example

https://connect.garmin.com/modern/course/356124348

Why the inconsistency?

  • 0

      - First, please ensure that the Garmin Connect app on your phone is up to date. If it is and you continue to experience this behavior, reply here with the following:

    • Connect app version:
    • Phone model and Android version:
    • What happens if the Connect app is already running in the background?
    • If you use the link from another source (from a website or text message, not WhatsApp) does it exhibit the same behavior?
    • A screenshot of the error message, omitting any personal information