No audio prompts

If the Garmin Connect app is not running in the foreground, audio prompts during an activity are not to be heard anymore.

Only with an open Connect app, audio prompts can be heard.

That's not how it should be. Nobody has the Connect app open and activated during an activity.

(Android Samsung S25 Ultra, Connect app v 5.17.1, connected to Forerunner 955, with Google TTS activated)

  • Could you please be specific and tell me the steps you took to downgrade?  Are you talking about Connect?  Garmin connect is what is responsible for losing voice nav on my edge 1040.   Now my enduro 3 is a whole other set of issues because even out on a run without my phone nearby it will not play 1 min heart rate, like it's supposed to..  These are two different voice issues between the 1040 and the Enduro 3 that don't seem to be related.  This is why I'm so upset; everything that I rely on for my current training regimen is broken on both different devices...

  • 10000% none of this makes sense.. It's almost like there on some sort of German holiday it's insanely ridiculous..  It's been weeks since they botched my 10k race day with their broken software that killed pertinent  SPOKEN alerts on my watch..    I'm honestly perplexed at this point,  it almost seems like they're having problems or going bankrupt or something because they just don't seem to give a ***..  As I said in a previous post,  if they don't get things fixed in a couple of weeks I'm sending my stuff back to Amazon and getting full refunds.  I have all the evidence I need with videos of stuff not working,  I've also saved tons of screenshots of people complaining on here in case I need it with customer support.. I'm livid..

  • I don't think they're on a holiday.  This seems to be the usual level of support from Garmin, in my experience.

    In my last email reply to support, I cc'd the Garmin CEO, because that's something I've occasionally had luck with when I'm getting nowhere with a company.  Funny thing is, if you look at his bio it says that he started at Garmin in 1989 as a software engineer!

    www.garmin.com/.../

  • LOL.. Well,  I wouldn't be mad if you cc'd the CEO again and told him about my 1 min spoken heart rate alerts being broken on my Enduro 3 now for nearly a month...  Also,  throw in the android issue with the voice nav being botched on the edge 1040 bike PC unless your Connect app is open and alive and brightly lit on your phone.. LOL   I mean,  who allows voice nav to be broken on a bike computer for this long???  Crazy times..

  • There is the 5.17.2 GC update available.

    It seems to solve this particular problem. I did a very quick test, just started, paused, resumed then stopped and deleted the activity (indoor cycling if that matters) and I got audio start/pause/resume/stop messages even though my phone had all apps closed, the screen was black and locked for over 0.5h.

    EDITED (23 hours later):
    It didn't worked for me today Confused.

  • Well I never heard back from him, so I don't think it worked.  But it's easy enough to find if you search for it.  There are ceo email sites out there.

  • Just tried this and it works. My phone was locked, I started an indoor run and pressed lap on my watch and I got the audio prompt as I normally do. 

  • So,  during yoga,  the workaround is to push the lap button?  LOL..

  • I just tested it, I should have four lap alerts: lap timer, lap power HR, and average pace, but only one is heard...

    And no timer alerts...

  • Squeaky wheel gets the grease!  This fixed it for my edge 1040.  Thanks garmin.    Now please fix the 1 min heart rate alerts on my enduro3.