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No more sleep chart

luna80 9 months ago

Since a few days, there is no more sleep chart, how you can check in the two images, sleep data is existing. I can't view passt chart too, before I can see it.

Can somebody help me please?

Thanks a lot in advance

0 e7andy 9 months ago

Clear the app data and cache and see if that helps.

0 luna80 9 months ago in reply to e7andy

No, it doesn't help

Thanks

0 trux 9 months ago in reply to luna80

Try to Remove and Add the Device From the Garmin Connect App | Garmin Customer Support, wait till the next morning, sync, and see whether it helped.

0 luna80 9 months ago in reply to trux

This doesn't solve the problem... But thanks

0 trux 9 months ago in reply to luna80

And did the HR sensor work during the night? (flashing green)

0 luna80 9 months ago in reply to trux

Yes, all works, in the dashboard I see the last night chart correctly, not in the sleep details where is empty in all days

0 trux 9 months ago in reply to luna80

If clearing the cache did not help, try removing the app completely and reinstall. You can also try installing an older version from apkmirror.com just to see if it does not help.

0 7840218 9 months ago

I have the same issue, although all the graphics are missing since yesterday 24.00: heart rate, sleep, body battery. The watch itself is showing the graphics, so I know it is all recorded, but the interface to Connect is not working. Have tried all: disconnect&connect Bluetooth, unpair&pair watch and phone, of course booted both. And the graphics are available in Connect Web. Only Garmin Connect mobile is not showing the correct graphics. What else can I do?

0 luna80 9 months ago in reply to trux

Reinstall the app did the trick. Thanks a lot