no longer adds photos to activities

Dalfy 3 months ago

for a few weeks I can no longer insert photos to my activities, it opens the window but I cannot see the photos taken with the phone, while I can see all the others including the screenshots. Android 14.

I haven't touched any settings, has this happened to anyone else?

Top Replies

seilogramp 3 months ago in reply to Dalfy +2

Are your photos in HEIF (.heic) format? I don't believe the app will find those. Some older related threads:

When is HEIC format finally going to be supported within GC app?

Can't select photo dire…

All Replies

0 seilogramp 3 months ago

Did you perhaps change the storage location of your photos in the phone settings? I can have photos on either the phone (\Phone\DCIM\Camera), or the SD card (\Card\DCIM\Camera). and Garmin will find those locations.

Also, I would check that all permissions are allowed.

0 Dalfy 3 months ago in reply to seilogramp

I already checked those settings, everything seems correct, it seems to be a problem related to the photo format, because it recognizes the screenshots and also the photos that I save from FB or import from the actioncam

0 seilogramp 3 months ago in reply to Dalfy

Are your photos in HEIF (.heic) format? I don't believe the app will find those. Some older related threads: