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Hi, rode with my Garmin 840 today during the outage. Ride is on my 840 but sync with Garmin Connect doesn't transfer it. What do I do?

0 MarieSutton 8 months ago

Hi! You're not alone! I tan with my forerunner 745 and it has uploaded from the watch to Garmin Connect. Looking at previous outages people have said it can sometimes take 6 hours but then worked. Alternatively you could Connect watch to your laptop and transfer activity thet way. Sadly I'm on holiday so will just have to wait or upload via laptop when I get home. My husband ran eith me and hiis activity uploaded no problem. Luck of the draw. Guess there's now a backlog of a lot of activities across the world that need to upload.

0 trux 8 months ago

8064442 said:
What do I do?

Sync manually. You have couple of ways to do it:

Initialize the OTA sync from the device
Initialize the OTA sync from the app
Sync over the USB cable to a computer with Garmin Express
Sync over Wi-Fi (if your device supports it)
Upload the file manually (How Do I Manually Upload an Activity I Recorded to Garmin Connect? | Garmin Customer Support)