This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can't Add Chase Visa on my new Instinct 2X w/ Garmin Pay :-(

This. The card was added fine a few months ago to my Epix 2 (non-pro). Just got the Instinct 2X and go to 'Add Card' select Visa, select the Amazon Prime Visa card and it then the last screen shows send confirmation email/text. Before I can even select one, it says Card Failed to be added. I've seen one other post that had this issue but no fix. I called Garmin support and they said call chase. I called chase and they said only garmin could help. Of course. I then tried to add the card from scratch. Inputting the full number, billing address etc, same result. Any see this and have a fix to get it to work?

More info:

-I2X on latest firmware.

-Reset the watch.

-I reinstalled the GC mobile app on my phone.

-Bank is supported with Garmin Pay.

-All information entered correctly. I used billing address from my statement when entering the address in Garmin Pay.

-My card isn't locked on the Chase website.