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No registra bien la subida de pisos

Vivo en el piso 10 y todos los días uso la escalera, desde hace poco sias enteros queda en cero.

Venu 2 es el modelo que tengo, y 19.05 es la versión de software

0 trux over 1 year ago

7485238 said:
I live on the 10th floor and I use the stairs every day, since recently everything has been reduced to zero.

Check whether the altimeter works (open the Altimeter widget and climb a few floors). If not, you will have to troubleshoot that first - checking the settings, cleaning the port,... (more here: Solución de Problemas del Altímetro y Barómetro de la Serie fenix 7 | Centro de Asistencia Garmin)

Otherwise, you can find some tips for proper floors counting in the thread What's the secret to tracking stairs accurately?