Hi,
Quite often the distance of my tracked bike ride is just completely off. See screenshot. I went for a casual bike ride through the city for a bit more than 1 hour and according to my Vivoactive 5 and Garmin Connect that was good for 70 km and a avg speed of 60km.
That's just completely crazy . It should be something like 10-12 km.
Why is it so inaccurate? Or should it have something to do with my phone and gps/internet signal?
Why is it so inaccurate? Or should it have something to do with my phone and gps/internet signal?
As long as the track on the map matches the reality, then there is no problem with GPS. Most…
I already manually edited the activity and inserted 15km as total distance. Hope you can stil find something via the link.
Yes, I can see the problem - the 70km distance is in the activity…
I already manually edited the activity and inserted 15km as total distance. Hope you can stil find something via the link.
Yes, I can see the problem - the 70km distance is in the activity file already in the very first second of the ride:
Unfortunately, I do not know what caused it. One possibility is that you started without waiting for the GPS lock on the phone, or that the connection to the phone malfunctioned, or that there is some general compatibility problem with the GPS of the phone. Another possibility is that the FIT file holding the activity data went corrupted for some reason.
Did the watch show the correct distance during the ride? And does it show the correct distance when you look at the details in the history on your Vivosmart? If so, then the subsequent file corruption during the sync is probably the reason. If it is wrong already on the watch, then a problem with the phone's GPS is more likely.
I recommend restarting both the phone, and the watch, and then trying another short ride. Make sure you do not start the activity before getting the GPS lock. Should it happen again, I recommend contacting the Product Support and having them investigating it.
This time though, the extra distance was added at the end:
I recommend reaching out to the Product Support through their website at https://support.garmin.com. Use the Phone or Chat options. Email exchanges take a lot of time.
In the time being, use the Trim function in Garmin Connect and remove the first or the last few seconds of the activity in order to rectify the distance.
