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GARMIN INSTINCT FAIL TO SYNC

Hello everyone,

I am experiencing a few issues with my Garmin Instinct watch and was hoping to get some advice from the community. Here are the problems I'm facing:

  1. I am unable to sync my watch with my smartphone. The only way I can sync it is through Garmin Express on my computer.
  2. Each time I connect the watch to my computer and sync, there is always an installation prompt on the watch that needs to be installed.
  3. I tried connecting the watch to the Garmin Connect App on iOS, but it failed to connect as well.
  4. I still have time left on my warranty with the store, so I could potentially exchange it.

Has anyone else encountered similar issues with their Garmin Instinct? If needed, I can provide the serial number of my device for further assistance.

Thank you in advance for your help!

Best regards,

Adolfo La Torre