Garmin has always had incredible hardware I've been using forerunners since the 101 model and I have been very pleased with what they're capable of over the years.
The mobile software however just isn't hitting the mark. The interface before I felt could use some improvements but the 180 taken on this last update is astonishing. Everything feels worse mostly due to being made much more difficult to read. The tiles are tiny and sometimes don't update information. It requires you do make extra clicks to see the data you were looking for. I shared as much a year ago during the beta when I tried it and reverted back to the old interface. I've read several people making the same comments online and in person. It feels like we weren't listened to.
I hope there are improvements coming or maybe reaching out to users for feedback and ab testing. I will be accessing my Garmin data via Strava for the time being.