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Today the servers were down temporarily. When the servers returned the app did not pickup my run for today. How or can I recover the data ?

0 seilogramp over 1 year ago

Do a manual upload from your watch to Garmin Connect Web - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

0 1043609 over 1 year ago in reply to seilogramp

Didn't help.

0 seilogramp over 1 year ago in reply to 1043609

Error message?

0 seilogramp over 1 year ago in reply to 1043609

If you get any message other than Import Complete, then there is a problem with the file. Attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.
Or if you'd rather your activity remained private, you can send me a private message. I've set my account to allow PMs from everyone.

0 1043609 over 1 year ago in reply to seilogramp

There is no file to import. The activity was recorded by my watch but has not transferred to the app. I've synced the app with the watch several times and it doesn't come up.

0 seilogramp over 1 year ago in reply to 1043609

Are you seeing the activity on your watch? If so, it should exist in some form on the watch. You should see some files when you connect your watch to a computer and browse to the folder \GARMIN\Activity

I have an Epix (Gen 2) so for me it is "\EPIX\Internal Storage\GARMIN\Activity."

If it's not there for you, you might also check the folder \GARMIN\TMP

If the activity has somehow been deleted, there is a possibility to recover it, as mentioned in this thread - how do I get my activity back if I delete it?