This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Connect IQ Connection Error when trying to sign in

About a month ago, I was booted from my Garmin Connect IQ app and when attempting to log back in, I hit an issue with being unable to sign in due to a connection error,

I have followed all the steps found here, however, I am still stuck and unable to get logged in.

When this happens I am also booted / signed out from my Garmin Connect App. This may be just an issue on my phone (I have a Samsung S24 Ultra) as I am able to download and log into the Garmin Connect IQ app on my Samsung Tablet but there I am unable to get my Garmin Venu S3 to pickup.

In the mean time I have been able to manually update my watch by completing the update on the watch itself.  I also changed my middle button to open the Connect IQ store on the watch itself. But, this is not an ideal way to get access to the IQ store to change watch faces or complete updates for my watch itself.

I am able to be logged in and sync with no issues when using just the Garmin Connect App. Has anyone experienced this at all, if so, how did you manage to fix it?

  • Seems the issue had to do with my work profile and when it was added it, it somehow "corrupted" some of my app installs. Guessing more to do with a certificate. however, I fixed it once I restored my phone back to factory settings. Once getting my apps back in order, I added my work profile back and everything seems to be working fine again.