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Partial Sync

After morning sync of Fenix7Pro with Garmin Connect, sleep data are not availabe, incl. Sleep Score (in Fenix watch everythings is ok). How can I fix it?

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0 7893239 over 1 year ago

My activities will sync on PC, but not on Android, but no steps or intensity minutes. What is happening with GC. Have tried everything and yes actvity tracking is on.

+1 trux over 1 year ago in reply to 7893239

7893239 said:
My activities will sync on PC, but not on Android, but no steps or intensity minutes

Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.

0 7893239 over 1 year ago in reply to trux

Thanks, I did remove and add but no joy. Activity tracker is on etc.

0 trux over 1 year ago in reply to 7893239

Then try the remaining tips in the guide, or reach out to the Support if nothing else helps.

0 7893239 over 1 year ago in reply to trux

Thanks I'll check out the guide again.. I had also uninstalled the app, cleared the cache but I'm stumped..

Cheers

0 7893239 over 1 year ago in reply to trux

Thank you so much, your advice has been successful. I'm not sure why it stopped but all good now.