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Zwift isn't recording the intensity minutes on my Connect app,

Using a TacX Neo2, and an Epix Gen 2 watch. Activity uploading directly from Zwift (using a Polar heartrate monitor tied to Zwift). Watch is not recording the activity.

The activity from Zwift is syncing to my Connect App, but the heartrate, calories, and intensity minutes do not seem to be transferring into the daily totals. Any help or suggestions appreciated!

0 trux over 1 year ago

Intensity Minutes are being recorded by your Epix, not by Zwift. Garmin Connect does not calculate any IMs. There are the following ways how to improve the IM counting:

Most accurate: Record the activity with your watch (connect the HRM strap to it nad start an activity). You can discard one of the activities at the end, to avoid the duplicate. IMs remain preserved anyway.
Start HR Broadcasting on the watch - the internal HR sensor will work in full power mode, hence with better accuracy. However, it will be less accurate than when using the strap.