Hi everyone,
I've recently upgraded from an Epix 2 to a Garmin Tactix 7 and am encountering a strange sync issue that I didn't experience with my previous model. Every time I open the Garmin Connect app (android), it appears to initiate a data sync from the watch (the activity spinner spins), but there's no progress, regardless of how long I wait.
Interestingly, I've found a temporary workaround. If I tap on the watch icon in the app to access the watch settings via the app, the sync immediately starts functioning properly right after I leave the settings menu. The sync remains functional for a limited period after that, but not more than an hour or so.
Turning Bluetooth off and on doesn't help. Neither rebooting my watch or phone or restarting the app or clearing the app cache.
Sync audit doesn't report any errors.
I have not done a factory reset yet.
Has anyone else experienced this?