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Why has all my day information disappeared?

I have opened the garmin connect app today and all my information has disappeared such as steps, sleep, weight etc, I have everything switched on like activity tracking on the watch, I have even reset it and its still not working.

Please help

0 trux over 1 year ago

Hard to tell without knowing the details, but one possibility is that you are no more logged into your original account. Another possibility is that your watch got associated with a secondary account. And then it is also possible that the syncing does not work anymore.

Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, and record a test activity, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.